Freezes when this screen pops up

mikeylikesit

Since last update, the app freezes everytime this page pops up. Have to restart app to get out of it. Latest iOS on iPhone.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468680/freezes-when-this-screen-pops-up

Hello @mikeylikesit🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game with the Chocolate Box! It is not your device but the game itself!

There are other players that are experiencing this particular issue with the Chocolate Box. Unfortunately, there is nothing you can do except restart the App. But, if it keeps freezing frequently, try playing the game on a different device (if possible)!

Please check others' complaints in the discussion created by our Community In-charge —> HERE.

Note: Please do not reinstall your game as it will not resolve the issue, and you will lost all your saved boosters & stored lives!

If you have any other questions to reply back, please type below🍫🍫