Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We're aware of an issue with Facebook purchases for all King Games and our team is on it. 🛠️ Hang tight while we fix things! You can still enjoy the game, and we'll keep you posted once it's solved.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎶 🎵 Guess the Genre and for a chance to win 50 Gold Bars!
CC Stuck on Loading Screen
DougWoller
Posts: 2 Newbie
in Discussions
Comments
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Hi @DougWoller Welcome to the Community 🤗 That happened to me over a year ago on 3 devices and it was rather annoying. I contacted player support who gave me lots of different technical things to try which didn't work. They then ended up telling me to uninstall and reinstall. Well that definitely wasn't an option for me as yes it might put it right but it will also delete all your saved boosters, so don't do that. I told player support it was a fault their end and they needed to look into it. After about 4 days everything was working again. Have you contacted player support yet? If you want to reply please click on the 'Reply' at the bottom of this post, put your comment and post. Good luck 🤞
