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Phone died in the middle of Candy Royal
osherhengel
Posts: 2
Level 1
in Support
my phone died right before finishing my Candy Royal race (of 21 levels) and I had lost all of my progress (my phone didn’t die in the middle of playing a level, but in between the levels). When my phone worked again and I logged into the game, the race had started from the beginning:(
Answers
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Hello @osherhengel🤗 A Warm Welcome to the King Community!
You said you lost the progress! Is it your level progress or Candy Royale Progress?
If it is Candy Royale progress, I used to have this glitch when Candy Royale first appeared in my game! Unfortunately, there is nothing you can do but, restart playing again😕 There are some issues in Candy Royale feature and the game Studio is aware of this issue and working on a fix.
You can send a complaint to the King Player Support team! But, because it is a glitch in the game itself, they cannot do anything to resolve the issue you have experienced!
Please let me know if I can be of further assistance. You can reply back by typing below🍫🍫
