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Why are my lives missing again that friends have sent to me?
Andree_Clark
Posts: 2
Level 1
in Support
Why are my lives missing again that friends have sent to me???? This happens every time you want to show me the Terms and Conditions page on my game. I had close to the max of extra lives waiting for me to play. Please return them to my account!!!
1
Answers
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Hello @Andree_Clark🤗 A Warm Welcome to the King Community!
Are you playing Candy Crush Saga on Facebook browser (Chrome, Edge, etc.,)? If so, I used to these complaints a while ago, but not recently!! Looks like the issue has started again😕
I haven't seen any other complaints yet! If we receive more complaints, I will report to our Community In-charge.
Unfortunately, it is not possible for the King Player Support team to restore the lives that were lost!! But, if you would like, please send a complaint using this link —> . So that, they can record the complaint. If they receive more complaints about this issue, they can escalate to Studio team.
If you have any other questions, please type below🍫🍫0 -
All of my lives from friends have also disappeared again. I've emailed support several times in the past about this but never get a reply. I have noticed a pattern... the lives disappear EVERY time there's an event/contest. Convenient.
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