Why are my lives missing again that friends have sent to me?

Andree_Clark

Why are my lives missing again that friends have sent to me???? This happens every time you want to show me the Terms and Conditions page on my game. I had close to the max of extra lives waiting for me to play. Please return them to my account!!!

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/468823/why-are-my-lives-missing-again-that-friends-have-sent-to-me

Hello @Andree_Clark🤗 A Warm Welcome to the King Community!

Are you playing Candy Crush Saga on Facebook browser (Chrome, Edge, etc.,)? If so, I used to these complaints a while ago, but not recently!! Looks like the issue has started again😕

I haven't seen any other complaints yet! If we receive more complaints, I will report to our Community In-charge.

Unfortunately, it is not possible for the King Player Support team to restore the lives that were lost!! But, if you would like, please send a complaint using this link —> https://soporto.king.com/contact . So that, they can record the complaint. If they receive more complaints about this issue, they can escalate to Studio team.

If you have any other questions, please type below🍫🍫

sambro74

All of my lives from friends have also disappeared again. I've emailed support several times in the past about this but never get a reply. I have noticed a pattern... the lives disappear EVERY time there's an event/contest. Convenient.