My progress is lost and when I reconnect with Facebook it does not update my progress

Jeanne16

my progress is lost, when I reconnect with Facebook it still does not update

King3107

https://community.king.com/en/candy-crush-saga/discussion/468864/my-progress-is-lost-and-when-i-reconnect-with-facebook-it-does-not-update-my-progress

Hello @Jeanne16 Welcome to King Community. Have you used your facebook account in your game? I meant did you use same account for your game and facebook, if so then it shouldn't be happened. Please check back again to see if they are updated or not. Sometimes it might take sometimes to update the game progress. So please check back again after sometimes. Thanks

myrza

https://community.king.com/en/candy-crush-saga/discussion/468864/my-progress-is-lost-and-when-i-reconnect-with-facebook-it-does-not-update-my-progress

Hello @Jeanne16

You can report your problem to King Support Player

https://soporto.king.com/contact