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I had to change my phone my account loaded up but my purchases and extras didn't move over with it how can I fix this thanks
Hello @BritniGale🤗 A Warm Welcome to the King Community!
In King Saga games, only Gold Bars and the level progress are synced across the devices we use. Both the boosters and lives we received from friends do not sync and are limited to the device we have earned!
But, since you have purchased some of the boosters, please contact King Player Support team and request them to transfer the items you have purchased. Please follow below steps⬇️
You might be receiving an automated email as an initial response. Please send a reply through that email itself and explain the issue. You should receive a response from an actual agent within 72 hours!
If you have any other questions, please type below🍫🍫
Hello @BritniGale Welcome to King Community. I am afraid that this is something cannot be possible to happen. Whenever you change your devices and use your old account login details you will only get the game level progress nothing else. Thanks
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
