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🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
Purchase problems
Answers
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Hello @dabaddest🤗 A Warm Welcome to the King Community!
I am sorry to hear about the purchase issue in your game!
Please select the device you are using from below options and follow the suggestions⬇️
🤖 Android device
- Open the receipt you have received from Google Play and tap "Report a problem"
- If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
🍏 Apple device
- Use this link.
- Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps
🔥 Kindle Fire
- Use this link.
- Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps
- Click here for more information
If you have any other questions, please let me know by typing below🍫🍫
