Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
What's happening in Candy? 🍬
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
🎶 Get Ready for the Candy Crush Music Season here 🎶
🎯 Help us imagine new Candy Crush-Themed Products and a chance to win Gold Bars 🍭 - Join Now
I tried to buy a pack, money got debited but purchase was unsuccessful. Pls repay the amount rs 179
Answers
-
Hello @prad46🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with a purchase in your game!
Please select the device you are using from below options and follow the suggestions⬇️
🤖 Android device
- Open the receipt you have received from Google Play and tap "Report a problem"
- If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
🍏 Apple device
- Use this link.
- Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps
🔥 Kindle Fire
- Use this link.
- Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps
- Click here for more information
If you have any other questions, please let me know by typing below🍫🍫
