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Why can’t I buy extra gold bars in candy shop I have tried a number of times

ScarlettHope

extra gold bars

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mannolinda

WWhy I can't buying gifts candy crush shop

mannolinda

CI can't buying candy

ScarlettHope

no do not used facebook, playing on Apple I pad

Alienscar

Hello @ScarlettHope do you play through Facebook?

If you do there is currently an issue with Facebook purchases.

https://candycrush.zendesk.com/hc/en-us/articles/21281495159325-Under-Investigation-I-can-t-play-purchase-on-Facebook

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback This issues is being investigated , in the meantime Please check this step

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version

Contact Support: Follow the steps mentioned above

Please check this page for more info Here

https://community.king.com/en/candy-crush-saga/discussion/457872/error-connecting-to-app-store-under-investigation