Why does the game take me backwards?

rachelarchie98

I've been playing for 10 years plus now.
after I’ve passed a difficult level, finally. My game keeps taking me back to the level I was stuck on. This has happened numerous times. I’ve used gold bars to complete levels, boosters and purchases help to pass. Once I stop playing for that time period, and go back to my game…I’m back on the difficult level again. I’ve removed the app and redownloaded and restarted my device nothing has helped with this problem. Please advice

kiara_wael

Hi and Welcome to the King Community

Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.

You can also email them from here:

https://soporto.king.com/contact