Chocolate box

flegs

my fiancé STILL can’t access his chocolate box and I have emailed several times to support with no response. He has deleted and reloaded the app to no good effect. What is going on. I’d be happy to have some feedback as to why we are being left without feedback. He is on level 13285 Christopher.

kiara_wael

Hi and Welcome to the King Community

Thank you for report it , In the meantime Please Check app update - Log out game - Restart Device - Open game and Log in.

and Please give your feedback here

https://community.king.com/en/candy-crush-saga/discussion/460659/chocolate-box-stuck-cant-collect-rewards

flegs

https://community.king.com/en/candy-crush-saga/discussion/469356/chocolate-box

well he reported this over 12 months ago and it’s still not working and no feedback