Non ricevo mail per ripristino password

Question

Buongiorno da ieri tento di ripristinare la password del mio account CANDY CRASH SAGA: l'ho dovuto disinstallare perchè si baggava continuamente e mi faceva uscire dal gioco. ma non ricevo alcuna mail

Mi aiutate per favore?

Grazie

giuliamartinico67@gmail.com

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/469400/non-ricevo-mail-per-ripristino-password

Hello @giulia67🤗 A Warm Welcome to the King Community!

I am sorry to hear that you were experiencing an issue in the game and hence, reinstalled it!

I don't think the Translator did a good job, as it said your game was becoming "wet", hence you reinstalled it!!  Not sure what that means🤔

For the email from King, did you check your Spam and "Promotions" folder?  Sometimes, emails from King reach there, not sure why!!  Please check and let me know if you found King's email or not!

To reply back, please type below🍫🍫

kiara_wael · Answer

Hi and Welcome to the King Community

Please checking your email spam folder.

In case the reset password link doesn’t work, if you have entered your email incorrectly on your account or because of any other reason are not able to reset your password.

You can then reset the password by contacting our Player Support instead HERE