Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @aswathyajeesh🤗 A Warm Welcome to the King Community!
I am sorry to hear that you lost your game level progress!
Which device are you using to play the game? Did you make sure that you are logged into the game with the account you regularly use (Facebook or King account)?
What do you see on your game screen? Can you show me a screenshot of your game map?
Please reply back by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫