Tried to scan Kitkat QR Code but unable to receive rewards

zenjavi

error message shows 'Connection Error'. I am using android. tried resetting app, phone and internet connection. I do not want to uninstall the app. Please help

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/469488/tried-to-scan-kitkat-qr-code-but-unable-to-receive-rewards

Hello @zenjavi🤗 A Warm Welcome to the King Community!

Which game are you playing?

I receive Ads in different games but, never seen KitKat Ad that gives QR code!! Hence, I am not sure the issue you are experiencing!

Do you have any screenshots to show me? Is the screen frozen and you are not able to X it to go back to the game screen and collect the reward? The more details you provide, the better assistance I can be!

Please reply by typing below. If you have a screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

zenjavi

I guess it is just a one time thing.