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Hello @zenjaviπ€ A Warm Welcome to the King Community!
Which game are you playing?
I receive Ads in different games but, never seen KitKat Ad that gives QR code!! Hence, I am not sure the issue you are experiencing!
Do you have any screenshots to show me? Is the screen frozen and you are not able to X it to go back to the game screen and collect the reward? The more details you provide, the better assistance I can be!
Please reply by typing below. If you have a screenshot, tap on the 2nd icon located in the bottom left corner of the comment boxπ«π«
I guess it is just a one time thing.