I am unable to get access retrieve my account so what can I do

Question

It has been more than a weak that I have been unable to play

wemely · Answer

Thanks

PummyRaj · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3161881#Comment_3161881

Hi @wemely🙋‍♀️ Thank you for replying back!

I am sorry to hear that your sister deleted your Apps!

Please contact King Player Support team and you can do it directly from your game⬇️

* Open the game and click on the Pink Cogwheel (gear icon) located in top right corner of game map screen;
* Click on the ? icon in Settings window;
* Go down to "Technical & connection issues" and click on it;
* Select a suitable option and click to open it;
* Now, scroll down all the way and click on "Contact Us"; 
* Fill the form and send your complaint.

Once, the password issue is resolved, check if you can log back and get the progress back.  If you do not have the progress back, request the Player Support team with restoring your progress as well (Once the issue is resolved, they will ask if you need help with anything else).

Hope the issue will be resolved quickly and you will get back to the game soon🍫🍫

wemely · Answer

My younger sister mistakenly deleted all my apps, so when I downloaded the game back and went to retrieve my account it was written that my email was wrong and pass word