Wrong email and password combination error

kiran2709

still facing this issue after doing all the step what was asked before. I need solution for this asap. It’s triggering me seeing same error again and again

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/469712/wrong-email-and-password-combination-error

Hello @kiran2709 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Can you provide these details for me?

• Are you playing the game on an iOS device or an Android?
• Are you logged into the game with Facebook or King account?
• Can you please list the troubleshooting steps you have tried so far?

Please reply back by typing below 🍫🍫

kiran2709

hello @PummyRaj,

I’m playing it on ios early I was playing on android. Issue started in ios. Actually I haven’t started playing yet as not able to connect and get my progress back.

Logged in into the game using Facebook account.

I have tried uninstalling and reinstalling the game

Even changed the password

Offloaded the app

Even erased all the data from iPhone

Checked almost every permission which required by the game

Still not able to connect the game with Facebook and it is happening with all the three game I play ( candy crush saga, candy crush soda saga and candy crush jelly saga)

Game is still connected with my Facebook account on my android but not able you connect here.