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I can’t play any levels it’s completely not working it doesn’t allow me to press anything on screen (iPhone) it’s been like it for three days and I e tried to delete and reinstall and it still isnt working
Screenshot not working
Hello @linziloulou🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing the "Grey screen" glitch in your game! Unfortunately, the Candy Studio is not able to send a fix as they are not able to reproduce this glitch on their end!
We did receive some complaints about this issue. But for all those players, the glitch was resolved on it's own! For some, it took just a day or two; and for some players - it took about a week! If you would have asked this question before deleting your game, I would have advised you not to reinstall, but wait for few more days🙃
If you have access to another device, you can check and see if the game is accessible there (usually, you won't be able to)!! It is worth a try, so that you won't lose your Daily Treat Machine bonus, etc.,
Hopefully, the glitch will be cleared quickly and you will get access to the game soon!
If you have any questions, please reply by typing below🍫🍫
Hello @linziloulou Welcome to King Community. Sorry to hear about your issues and would like to tell you that you shouldn't uninstall and reinstall your game, as it could cause to lose your game progress. However, which game you are talking about? You can get in touch with King internal support team by clicking on this "?"Option from game and it will take you to the page where you will find an option called technical issues, click on that and you will see initial guidelines has given there just follow them and see what happen. Thanks
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Merhabalar günde 3 defa gelen sarı güçlendirici top şimdi haftada 2 defa geliyor arkadaşıma her gün geliyor bu sorunu çözer misiniz
Makes no sense then I have to wait a very long time to play it?
Ads that start with scrolling green line across bottom and green OPEN rectangle "crash" most of the time. Only the green line ones have problem. Problem: ad plays, x appears top right corner. Click x , supposed to exit or go to next page of ad. Usually goes to ad's web page. When you try to return to candy crush , it stuck…
How do I know if my account is linked to King account? I started playing linking it to FB but I am having FB issues and they might close my account. Will I lose my progress thru FB? Is my progress being saved in my King account? How can I find out if it is?
My super colour Bomber got lost. It's now 15days. What should I do
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
