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My game is greyed out and I can't do anything but the background is still moving and the music playing. I've deleted the app, restarted my iphone and reinstalled but the error is still there. Has my account been frozen out?
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I'm having same problem. Am using the latest version of IOS and the game software. Frozen on both my iPhone and iPad. Have restarted devices, but didn't help. Logged out and back in a couple of times and got it to play once, but then it froze again. Can't access the game's support functions to report it through my device because it's completely frozen.
No it might be the glitch, hold up for some time
Hi and Welcome to the King Community
Thank you for report it , This issues has been reported to the Game Team
or Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
