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Regional regulations
I have a problem. The game told me "regional regulations" From support they wrote that I am not of age, so my account cannot play. When I turn on the game, it keeps throwing me away, contact support. And the robot always automatically gives me the same answer. I didn't change any age. You can't advise me how to solve my problem
Answers
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Hello @IBu_x🤗 A Warm Welcome to the King Community!
That automated email is the initial response we receive from the Player Support team. We have to send a reply to that automated email to receive help for the issue(s) we are experiencing!
Please select the latest automated email you have received and send a reply through that, with detailed explanation and include screenshots (if available). An agent should be contacting you soon (72 hours max).
If you have further questions, please type below🍫🍫
