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Hello @netha12_hunter🤗 A Warm Welcome to the King Community!
Which bonus are you missing? The game needs us to have a strong connection to receive any boosters and/or prizes. If you lost the connection when you were about to receive the booster, it might be lost now!
If you can tell me which event/feature you were supposed to receive the bonus from, I will be able to assist you better.
Please reply by typing below. If you have any screenshots, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫