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Facebook Game and Tablet App do not match
I been having an issue and I can't get anyone to help me with this. I keep getting emails back from Customer Care to go to Help Center lol - I have been here before with the same issue. My boosters on my Facebook game do not match the app on my tablet. My games are synced as I did synce the app when I downloaded to Facbook and it shows my profile picture from facebook and the stats show that it is synced. I attached the screenshots of showing the boosters and the difference in each of the numbers. The first shot is facebook game. It is funny they are showing the same level, but the games are not correct. On the tablet, I am playing the level before this one.
FYI - I have uninstalled and reinstalled this app 2 times - once on FB and the other on my tablet and they both keep showing the same in once it ie reloaded. I have also cleared the cache !!
Can someone please tell me what is going on???
Best Answer
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Hello @joann5366🤗 A Warm Welcome back to the King Community!
This is completely normal and there is nothing wrong with your game(s)!
For King Saga games, only our game progress and the Gold Bars are synced across all the devices, because these are saved to King servers.
Whereas the boosters, saved onto the local memory of the individual devices - which does not match with each other! Not only boosters, it is the same with Lives as well. Please do not worry about it and do not reinstall your game either!
Let me know if you have any further questions.Thank you for coming back and have a great rest of the day/evening🍫🍫
Answers
-
Hello @joann5366🤗 A Warm Welcome back to the King Community!
This is completely normal and there is nothing wrong with your game(s)!
For King Saga games, only our game progress and the Gold Bars are synced across all the devices, because these are saved to King servers.
Whereas the boosters, saved onto the local memory of the individual devices - which does not match with each other! Not only boosters, it is the same with Lives as well. Please do not worry about it and do not reinstall your game either!
Let me know if you have any further questions.Thank you for coming back and have a great rest of the day/evening🍫🍫
