Rewards for ads not given

oluchi8255

why am I unable to collect my rewards after watching ads?

This has been happening for 1 month now.after watching ads the button to exit the add page to be able to access my reward becomes numb and it will hang the game till I exit the candy crush game and relaunch, I won’t be able to play again

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/470555/rewards-for-ads-not-given

Hello @oluchi8255🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue you have been experiencing with the Ads.

Along with Black screen, this is one of the known issue with the Ads. The Candy Studio is aware about it and are working on a fix!

Which device are you using to play the game? Which version of the game App do you have right now?

Can you please tell me something? Is it one particular Ad that freezes or is it all the Ads that appear for extra moves? Do you receive Ads for pre-game boosters and/or extra lives? Do they work properly? How about the Ads in Sweet Cinema or Treasure Hunt features - if you have those features, i.e.

To reply back, please type below🍫🍫