Super charged color bomb disappeared because the app closed?

maverick2020

I won 10 levels, received the super color bomb. I did not lose a level, and I had the super color bomb for only 20 mi utes or so, before the app closed. When I opened it shortly after I lost the super color bomb. Why is that? Ugh!

King3107

https://community.king.com/en/candy-crush-saga/discussion/470681/super-charged-color-bomb-disappeared-because-the-app-closed

Hello @maverick2020 Welcome to King Community. Sorry to hear about your issue. Could you please tell me the game name so that i can try to understand and get you a solution. Thanks

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/470681/super-charged-color-bomb-disappeared-because-the-app-closed

Hello @maverick2020 🤗 A Warm Welcome to the King Community!

I am sorry to hear that you have experienced an issue with Super Colorbomb!

Can you please clarify about “how” you lost the booster? Did the game crash or did you close it just to take a break from playing?

Please reply by typing below🍫🍫

slender95

Oh I lost my super charged color bombs too. Except on my game it told me that I had run out of moves and lost a life. There were plenty of moves to be made AND I had 17 moves left in this particular level. There was absolutely no way they let me finish this level. The game was real quick to take my super charged bombs from me. And now it isn’t giving the opportunity to gain them back. Believe I spent close to 300.00 this past weekend playing CC. I’m semi confined to bed bc of illness. Please fix our problem with the iced color bombs! We rather like the game.
They wanted to know Exactly what happened and I explained as I have here but now they are asking again. Can my fellow players understand what I just explained?! Good luck,players!!