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Hello @yunnimolina🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in your game!
I am sorry to say that I could not understand what's going on? Can you please provide more details?
I do not know any feature that needs us to play 500 levels in a week! Are you being forced to play 500 levels OR you just kept the challenge for yourself?
Which feature is not allowing you to play if you do not reach 40 levels?
The more details you provide, the better assistance I can be! Also, if you have any screenshots, that will also help me to understand the issue.
Please reply by typing below. To post screenshots, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫