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Hello @setenay🤗 A Warm Welcome back to the King Community!
I am sorry to hear that you are still experiencing the issue with lives!
Did you ask your friends and found that they are sending lives from their side, but you are not receiving on your side? How about when you send lives to your friends? Are they receiving those?
How is your internet connection? Is it only Candy Crush Saga you are experiencing this glitch in? Are your other games work fine?
Which device are you using to play the game? If using a mobile device, which version of the App you have right now?
Please reply by typing below🍫🍫