Game Glitched in Music Tournament and I am Banned

matt_staze

Was playing the music tournament last night and at the end of a level, my screen was covered in candy fish for about a minute. After it stopped, my music note total went from around 850,000 to 3.2 million. I went to bed and woke up and was banned from the tournament. Have sent a couple requests to customer service and have not heard anything back. Kind of ridiculous that their glitch got me banned.

QueenB

https://community.king.com/en/candy-crush-saga/discussion/471330/game-glitched-in-music-tournament-and-i-am-banned

Hi @matt_staze,

I’m sorry to hear about the issue with the Music Tournament and the ban that followed. The Player Support team should be in touch with you soon to assist with this matter.

Thank you for your patience while they look into your case!