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Can´t buy anything from candy crush store

Adrila
Adrila Posts: 1

Level 1

Hi, I changed my e-mail adresse in my google account and in candy, because the old e.mail does not exist anymore. But still I can´t buy any item from the store because always my old e-mail account pops up in candy with th buying option. Can somebody help? Thanks in advance.

Answers

  • kiara_wael
    kiara_wael Posts: 156,956

    Hi and Welcome to the King Community

    Thank you for the feedback This issues is being investigated , in the meantime Please check this step

    • Check Internet Connection: Ensure you have a stable internet connection.
    • Restart the Game: Sometimes, restarting the game can resolve connection issues.
    • Update the Game: Ensure the game is updated to the latest version

    Contact Support: Follow the steps mentioned above

    Please check this page for more info Here

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