I can't get my level back on my new phone even when I log into my King account. The level I get back

HEM68

I can't get my level back on my new phone even when I log into my King account. The level I get back is 161 when I'm at level 7556

bhe144

Você tem que estar conectado a sua conta

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/471510/i-cant-get-my-level-back-on-my-new-phone-even-when-i-log-into-my-king-account-the-level-i-get-back

Hello @HEM68🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game!

Do you still have the game installed on your old device? If so, can you please post a screenshot of your game map from both the devices (with your current level)?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

HEM68

please help