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hello. I purchased a 1.99 gold pack to help clear a level I was stuck on and it took my money, and the game closed out immediately wasting my purchase and ruined my streak. Can I get compensation
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Thank you for replying back @shayes77🤗
If you didn't receive any of the items you purchased, asking for full refund would be your best choice.
Since you are using one of the Apple devices, please follow below steps directly from the payment provider in order to receive a refund!
You should receive quick help and receive the refund without much delay!
I have a question! Is this the first time that your game crashed or has it been occurring frequently?
it crashed as soon as it confirmed payment and it’s an iPhone
Hello @shayes77 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game with the purchases!!
Can you please clarify something for me? Did you receive the purchased items into your game OR the game crashed as soon as the transaction was over?
Which device are you using to play the game?
Please reply by typing below 🍫🍫
