Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
We’re aware of an issue with iOS transactions affecting Candy Crush, Soda, Farm, and Jelly. 🚧 Our team is on it! You can still play, and we’ll update you once it's fixed. More information here
Playing in the iPad
Answers
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Hi and Welcome to the King Community
First, grab your iPad and make sure it’s connected to the Internet. Then, head over to the App Store—it’s the blue app with an “A” made of popsicle sticks.
Once you’re in the App Store, tap on the search icon at the bottom. Type “Candy Crush” into the search bar and press search. You’ll see the Candy Crush app pop up. Just tap on the “Get” button next to the app, and it will start downloading. If asked, enter your Apple ID password or use Touch ID if you have it set up
Please notice that sometimes the game app crashes is majorly caused by outdated system and apps. Therefore, please be sure that your device is updated with all apps especially the game - Candy Crush that you are playing have been updated.
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th thank you for your answer
well I try to do it many times going today App Store but unfortunately I didn’t make it. I am on level 16243 and playing usually on my iPad and now doesn’t give me the game. Everything is ready when I start on the bottom play it’s loading and start from the beginning and over and over again loading and start from the beginning and over and over again
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Hello @schmudel🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game! We haven't received any other complaints about game crashing on their devices! So, it could be an isolated issue!
First of all, please check these 2 things⬇️
- Which version of the App do you right now?
- How much free space do you have on your iPad?
Please let me know these details and we will go from there🍫🍫
