Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @seanmh🤗 A Warm Welcome back to the King Community!
I am sorry to hear about the issue in your game!
Which device are you using to play the game? Do you have the latest version of the App?
There was a glitch in this level, which was supposed to be cleared by now!! I will give a heads-up to our Community In-charge to find out about it.
I am sorry that you lost the win-streak as well as your placement in the Candy Royale! Unfortunately, it is not possible to restore the Win-streak! But, you can contact King Player Support team and report the issue.
If you can tell me which device you are using, I will be able to assist you further🍫🍫