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Acabei de pagar a oferta na nova opção de pix que é imediato e ainda não liberou.
Entrei na minha conta e descontou o valor mas a oferta não liberou.
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Hello @Portela10🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the purchase in your game!
You still have the receipt of your purchase, right? If so, do you see "report a problem" somewhere at the bottom of that receipt! Then, click on that and see what happens!
By any chance, if you do not see "report a problem" option in your receipt, please use below links to send your complaint to PIX
(1) Contacting —> Google Play support.
(2) If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
Hope the issue will be resolved soon and you will receive your money back🍫🍫
Tudo bem!
Eu quero o reembolso porque mesmo vocês não tendo esse tipo de suporte ainda disponível, descontou da minha conta.
Hi and Welcome to the King Community
When it comes to Google Pay payment methods, we’re currently unable to process purchases made through third-party payment methods like PIX.
PIX takes you to a different sign-in method to complete your purchase, and as with other payment methods that step outside our game environment, it’s not something we support at the moment.
For more information on adding or changing your payment methods, or fixing Google Play issues, please visit Google Play support.
