Hello Candy Crush Support Team,
I am writing to request immediate assistance with restoring my game progress. My Candy Crush Saga account was previously linked to my Facebook account, but I am currently experiencing issues reconnecting the game to Facebook. When I attempt to do so, I lose all my progress, which is unacceptable considering that I was on level 3000.
My account is associated with the email address jamestesarik@seznam.cz (FB name: Jakub Tesařík). I kindly ask that you restore my game progress to its correct level without losing any of my achievements or purchases. This is a significant amount of progress, and I trust that you will be able to resolve this issue efficiently.
Please confirm once this has been addressed.
Thank you for your prompt attention.
Best regards,
Jakub Tesařík