Is the Candy Crush game down?

Jodivi

I have been unable to play Candy Crush Saga for 2 days. Is there something wrong with the site? It will not download. The error message says

"You have experienced an error that we are working hard to fix. Please try again in a moment."

Viaka112509

https://community.king.com/en/candy-crush-saga/discussion/472871/is-the-candy-crush-game-down

Yo no he tenido problema

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/472871/is-the-candy-crush-game-down

Hello @Jodivi 🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue you are experiencing in your game!

Can you please tell me which device you are using to play the game! Also, can you post a screenshot of the error message you see on your screen?

To reply, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box 🍫🍫

Jodivi

https://community.king.com/en/candy-crush-saga/discussion/comment/3179691#Comment_3179691

I am playing on my laptop. I just checked my android phone and the game seems to be working there.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3179788#Comment_3179788

Thank you for replying back and providing more details @Jodivi🤗

Yeah! Facebook browser gives trouble to some players every now and then and nobody knows why this glitch occurs!!

Did you try clearing cache/cookies, deleting history - restart the device after shutting it down for 5 minutes and see if Yeti lets you into the game?

If that did not work, you have 3 options:

• Switch the browser you are using and see if the game loads there;
• In your screenshot, I cannot see if your computer has Microsoft Store or not! If it does, download the App version and play that;
• Continue playing the game on your mobile device.

Hope this made sense! If you have further questions, please let me know🍫🍫