I can't change my password

bibabio90

"Hello, I have been a Candy Crush player since 2011. I opened the game with an email account, but I didn't use that email for anything else, so it was permanently deleted. The problem is that I forgot the password to log into the game. When I tried to open the game on my tablet, it asked for the password, and when I said I forgot it, it requested confirmation via the email that has been permanently deleted. What should I do? I don’t want to lose the advanced level I’ve reached over more than 12 years 🥺."

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/473003/i-cant-change-my-password

Hello @bibabio90🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue with accessing your game account! I would suggest you to contact King Player Support team and request them to help with the issue.

Which device are you using to play the game? Would you need help with contacting the Player Support team?

Please reply by typing below 🍫🍫

bibabio90

https://community.king.com/en/candy-crush-saga/discussion/comment/3180608#Comment_3180608

Thank you for the answer PummyRaj🙏 ☺️

"I use my phone to play the game, and now I want to play on my tablet (that's why I encountered the problem I posted). Can you help me contact the Player Support Team?"