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Candy Crush Saga not working today
Cksmith312
Posts: 9
Level 2
in Support
Why is my Candy Crush Saga app not working today, 10/23/24?
0
Answers
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Hello @Cksmith312 🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which device you are using? If using a mobile data, can you check for the version you have right now?
Please reply by typing below. If you have any screenshots, please post those as well by tapping on the 2nd icon located in the bottom left corner of the comment box 🍫🍫1 -
I un-installed/re-installed it on my android 3 times and finally got it to work sporadically. On my laptop, it still isn't working. The play screen is foggy and frozen. Can go back. I just have close Facebook.
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@QueenB @PummyRaj I confirm something is not right with the Android mobile version of the game today. The problem only appeared after installing today's update, that problem being the game/map now lags.
This is Android version 12.
I conclude the latest update has bugs. The team needs to fix it.
@Alienscar I recall you're an Android player, correct? Is your game working after today's update?
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I got my android to work after uninstalling and re-installing a couple of times. It seems to be okay today.
My laptop wasn't working correctly, but I haven't got to check it today.
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In case any other Android players stumble on this thread, I don't recommend uninstalling/reinstalling the app as that will delete all your stored boosters and stored lives.
Do not uninstall unless you have nothing to lose anyway.
If it's King error as I suspect, let them work on it and be patient.
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Thanks, let us know what happens when you update to App version 1.289.1.1
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My app version is 128.3.1 too
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1.288.3.1
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Okay. Just updated to 1.289.1.1. I'll see if it does better.
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