Going round in circles

mojo7264

I left the below messages and have received the same response twice through email.

No response in the email to my query about not receiving winning gold bars or the fact that I bought 12 hours (134 gold bars to play) that turned out to be pointless as I couldn't compete in episode races as the races were not showing on my game.

I thought I would get a proper response rather than a generic email that doesn't address my query. Thanks in advance to any replies

Need help with Candy Crush Saga?

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Candy Crush Saga Customer Care	3:06 AM (4 minutes ago)
to me

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Hi mojo,   Our Help Center is jam-packed with useful articles. Check it out:  Didn't find what you were looking for? Drop by our Community. Your fellow players are more than happy to help! Visit https://community.king.com/en/

https://kingcare.zendesk.com/hc

Not receiving gold bars on winning in episode race. No flag or race position is showing onscreen. I am playing on facebook if that helps

My avatar is just over the bridge indicating that I finished the race, it's clearer in the second pic

mojo7264

mojo7264 Posts: 8 Level 2October 24Options

Can I get a refund on the time I bought? It's pointless playing if the game isn't working properly