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Won 15th Episode Race in a Row

richlee8311
richlee8311 Posts: 3

Level 1

Didn't get my 45 bars and now the flag disappeared for the next episode race.

Answers

  • kiara_wael
    kiara_wael Posts: 155,732

    Hi and Welcome to the King Community

    Sometimes the rewards from the Episode Races can take a little detour before reaching your game account.

    Here's what you can do:

    1. Make sure your game is connected to the internet. Sometimes, a quick connection check does the trick!
    2. If you've already tried closing and reopening the game, the next step is to reach out to our support team. You can contact them directly through the game's settings menu. Tap on the 'Settings' gear icon, then select 'Help Center' and 'Contact Us.'

    When reaching out, it would be super helpful to include:

    • Your game ID or the email address associated with your game account.
    • The date and approximate time you finished the races.
    • A mention that you were expecting your gold bars for finishing first in two Episode Races.

  • richlee8311
    richlee8311 Posts: 3

    Level 1

    Thanks, I reached out to support but they weren't much help at all.

Hey! Would you like to give us your opinion?