Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Zum 2. mal keine Abschnittsbelohnung
Baggefudda80
Posts: 1
Level 1
in Support
Hallo,
ich habe zum 2. mal keine Abschnittsbelohnung für den 1. Platz erhalten. In beiden Fällen habe ich als erster den Abschnitt gewonnen.
Ein Neustart oder sonstiges hat nicht geholfen, es wurden mir in beiden Fällen jeweils keine 30 Gold gutgeschrieben.
Bitte prüfen und korrigieren.
Danke… Nils
Answers
-
Hello Baggefudda80 (Nils), welcome to the Community 😊
I understand it's frustrating to not receive your section rewards, especially after earning first place. Since you've already tried restarting and the issue persists, I recommend contacting Player Support directly so they can investigate and help correct the issue.
Here’s how you can do it:
- Open the Candy Crush game app and go to the Settings (gear icon).
- Tap on the ? (Help Center) and select a relevant topic, like Missing Rewards.
- Scroll down to the Contact Us button and provide the details about your issue.
I hope this helps and you get your well-deserved Gold Bars soon! 🍀 Feel free to come back if you need more assistance.
