Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
"Contacting app store" fault.
Daz_Seaton
Posts: 11 Level 2
in Support
Hi,
Android on Samsung A52. All up to date including game.
I am experiencing a very annoying problem. What I first play and fail to finish I get the "Contacting app store" screen and the whirly wheel and it just sits there. There is nothing wrong with either my wifi or data connection as everything else works. I restart the app once or twice and then eventually it will connect and I will get the option to watch ads or use gold to continue. However as I have to press "give in" or restart the app I lose my streaks and everything associated with it. this is very annoying. Any suggestions to fix? or King, how about a button that says "try app store later" so streaks are not lost.
see attachement for the screen I mean.
Answers
-
-
The connection problems seem to be happening a lot more frequently lately. I usually read a few posts in the forum first, just to make sure there is a connection to King, and then once I open the game I will play an old level and maybe send a life or two to a friend. This usually helps because you need a connection to view the player cards.
