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"Contacting app store" fault.
Daz_Seaton
Posts: 11
Level 2
in Support
Hi,
Android on Samsung A52. All up to date including game.
I am experiencing a very annoying problem. What I first play and fail to finish I get the "Contacting app store" screen and the whirly wheel and it just sits there. There is nothing wrong with either my wifi or data connection as everything else works. I restart the app once or twice and then eventually it will connect and I will get the option to watch ads or use gold to continue. However as I have to press "give in" or restart the app I lose my streaks and everything associated with it. this is very annoying. Any suggestions to fix? or King, how about a button that says "try app store later" so streaks are not lost.
see attachement for the screen I mean.
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Best Answer
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The connection problems seem to be happening a lot more frequently lately. I usually read a few posts in the forum first, just to make sure there is a connection to King, and then once I open the game I will play an old level and maybe send a life or two to a friend. This usually helps because you need a connection to view the player cards.
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Answers
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Welcome to the King's Community🤗
Sorry to hear that
I am one of the players who suffered from this problem in the past days, but the studio was able to solve it.
I hope the problem will be fixed soon.
We appreciate your patience and understanding. 🙏
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The connection problems seem to be happening a lot more frequently lately. I usually read a few posts in the forum first, just to make sure there is a connection to King, and then once I open the game I will play an old level and maybe send a life or two to a friend. This usually helps because you need a connection to view the player cards.
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