Payments

14Gooner

My payments are not going through

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/473876/payments

Hello @14Gooner🤗 A Warm Welcome to the King Community!

Which device are you using to play the game?

Can you provide more details about what is happening? Do you see an error message? If so, can you post a screenshot of that pop-up?

To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫

14Gooner

Thank you for replying.

I'm using a android phone to play.

When I go to make payment I use my finger print and the icon just goes round and round on a white screen.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3185281#Comment_3185281

Thank you for replying back and explaining about the issue @14Gooner

Can you please try again and take a screenshot and post it here?

14Gooner

The does not allow me to take screenshots

emlet

I am having this same issue.

I'm using android and trying to buy gold bars. I go through to 1 tap by on Google play, enter my password and then just get a white screen with a spinning wheel

emlet

It seems to be an issue with the link to Google play.

My app is up to date and I have cleared cache