Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Pasa que cuando guarde mi progreso para poderlo jugar en otro dispositivo se perdieron todos mis lingotes de oro y recompensas no es justo tenía alrededor de 750 lingotes y muchos Booster
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Hi @caroolivares18 Welcome to the Community 🤗 Unfortunately boosters are only stored on your device and when you change it they don't get transferred. Your gold bars though are also stored in your game on the King server. If your gold bars are still not showing on your new device I suggest you contact King Player Support explaining what has happened. When you scroll to the bottom of your screen you should see
Click on the Contact Us and fill in all the fields. You will get an automated reply back first telling you to join and ask King Community, but being as we are all players like yourself this isn't something we can put right for you.
So reply back to their automated email explaining again what has happened. They should be able to give you most of your gold bars back but they won't give you any boosters, unless you paid for them.
Good luck and it would be nice to know how you get on. If you want to reply, please click on the 'Reply' at the bottom of this post first then add your comment and post 😉
