Ads for rewards

gibby495

ads are blank/black screen and rewards not earned losing lives etc. ongoing for weeks

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/474193/ads-for-rewards

Hello @gibby495🤗 A Warm Welcome to the King Community!

I am sorry to hear about the issue in your game with the Ads and you have been bearing this issue from few weeks!

Whenever you experience any glitches with the Ads - freezing, crashing, black screen, etc., please report those Ads to King Player Support team. You can send your complaint directly from your game by following below steps⬇️

• Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
• Click on the ? icon in the Settings window;
• In the Help Center, scroll down all the way to "Privacy & Terms" and click on it;
• The first option you see will be "Report an Ad";
• Click on it to open and follow the suggestions & instructions to report the Ad.

If you have any other questions, please type below🍫🍫