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in windows 11
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Hello @Frances_Hart🤗 A Warm Welcome to the King Community!
Are you experiencing this issue on Facebook browser OR on Windows 10/11 App version (that you have downloaded from Microsoft Store?
If it is Facebook browser (Chrome, Edge, etc.,), do you see any error message? If you do, can you post a screenshot of it?
Please reply back by typing below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫