Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @Jacquitafuentes many others have posted about the same problem. If you read other posts in Discussions and Support you will see how many. The problem has been reported and hopefully King will check to see what the problem is and put it right. Good luck with your game and if you have any more questions or need help with your game please ask and someone will try and help 😉