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Can you help?

patdomen
patdomen Posts: 1

Level 1

hi, I’ve been playing cc soda & it seems all the ads are from Laura Geller makeup & they are long! Every time I watch an ad it’s for her & I can hardly take it anymore! This is the same for cc saga! I’m almost ready to stop playing. Can anything be done? Anyone else having this issue? Thanks for any help or comments!!

Answers

  • kiara_wael
    kiara_wael Posts: 155,361

    Hi and Welcome to the King Community

    Thank you for the feedback. We have prepared some steps HERE on how to report Ads to our Player Support Team so they can have a look.

  • PummyRaj
    PummyRaj Posts: 42,996

    Hello @patdomen🤗 A Warm Welcome to the King Community!

    I do not have Ads in my Candy Crush Saga game, but they do appear in couple other King Saga games. And, I can understand how annoying it can be to watch the "same" Ad repeatedly! Recently had that experience😵

    I do see complaints about the Ads that are 60 seconds long! Unfortunately, I don't know if we can report this as an issue or not! The reason being King Player Support team wants us to report the Ads that cause us issues such as freezing, black screen, or crash the game!


    Let me find out if there is anything you can do about such Ads and if there is anything you can do to get rid of this particular Ad.


    If you have any questions in the meantime, please type below🍫🍫

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