Candy royale reward not recieveg

nmac59

Yesterday i posted advising i had won Candy Royale and won 100 gold bars. I DID NOT recieve the reward. I have emailed customer care without success and hoping a CM can assis here.

kiara_wael

Hi and Welcome to the King Community

I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

nmac59

Thank you.

My win streak has disappeared again shall i report that the same way?

nmac59

https://community.king.com/en/candy-crush-saga/discussion/comment/3192634#Comment_3192634

I have contacted customer support more than once regarding this and all i received is a automated response. I have tried repeatedly to reply without success. All these faults really undermine the integrity of the game. How else can i resolved this?