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Candy royale reward not recieveg

nmac59
nmac59 Posts: 15

Level 2
in Support

Yesterday i posted advising i had won Candy Royale and won 100 gold bars. I DID NOT recieve the reward. I have emailed customer care without success and hoping a CM can assis here.

Answers

  • kiara_wael
    kiara_wael Posts: 156,984

    Hi and Welcome to the King Community

    I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

  • nmac59
    nmac59 Posts: 15

    Level 2

    Thank you.

    My win streak has disappeared again shall i report that the same way?

  • nmac59
    nmac59 Posts: 15

    Level 2
    https://community.king.com/en/candy-crush-saga/discussion/comment/3192634#Comment_3192634

    I have contacted customer support more than once regarding this and all i received is a automated response. I have tried repeatedly to reply without success. All these faults really undermine the integrity of the game. How else can i resolved this?

Hey! Would you like to give us your opinion?

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