Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @Tanya_B._Sherman🤗 A Warm Welcome to the King Community!
I am sorry to hear that you lost your game progress!
Which device are you using? Did you make sure that you are logged into the game with the account (Facebook or King) you normally use?
Can you show me a screenshot of your game map?
To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫