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My Chocolate Box isn't working at all
I'm sorry you are stuck with your box like that. Other than the suggestions above I cannot offer any help I'm afraid, except read this thread I link below to at least know that you are not alone!
Yes , I did that and they replied back with different suggestions to try and I did all of them. I sent them a screenshot , same as the one above. I guess you could say that it's stuck in the same mode or something . It's really frustrating when it's been that way for such a long time now!
Have you tried contacting Player Support? To do this go into Settings in the app then click on the ? icon and scroll through the options until you see "contact us" at the bottom.
I tried everything that was suggested and my Chocolate Box is still empty and not working. I do have a new King
account. I play the game on the Google app for my Samsung which us updated, not on Facebook. When I press the Start button the box just goes off the page!
Hello @gypsyladee55 If you are worried of losing your progress if you log out then please save your progress. This is easy to do. Go into Settings, which is the small pink cogwheel at the top of the map screen. Then click on "my account" and follow the instruction there to create an account. I would recommend a King email account as there are some problems with Facebook, but either way will save your game at King's server. I am not sure how playing via GooglePlay works, but surely it must be possible to create a King account. If you do have a King email account then whenever you log into the game anywhere you will retrieve your account and gold balance, though not the boosters which are linked to the device you were playing on.
I'm worried about losing my progress if I log out. I'm using the app from Google Play on my Android ( Samsung Galaxy)
I play Candy Crush on my android phone using the app from Google Play. I'm worried about logging out , that it might cause me to lose my progress.
Hi and Welcome to the King Community
Thank you for report it , In the meantime Please Check app update - Log out game - Restart Device - Open game and Log in.
and Please give your feedback here
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thx
I love this game 🎯 🎮 so much
On 28 of December I paid by paysafe 2.99 for a booster pack two times and neither received the booster nor got my money back. The same happened on 30 of December with a 3.99 booster once this time
No
It took over 400 gold bars to pass this level. How do I get some of that back? Totally ridiculous. If there are any more of those and I’m done.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
