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Hello @gypsyladee55 If you are worried of losing your progress if you log out then please save your progress. This is easy to do. Go into Settings, which is the small pink cogwheel at the top of the map screen. Then click on "my account" and follow the instruction there to create an account. I would recommend a King email account as there are some problems with Facebook, but either way will save your game at King's server. I am not sure how playing via GooglePlay works, but surely it must be possible to create a King account. If you do have a King email account then whenever you log into the game anywhere you will retrieve your account and gold balance, though not the boosters which are linked to the device you were playing on.
Yes , I did that and they replied back with different suggestions to try and I did all of them. I sent them a screenshot , same as the one above. I guess you could say that it's stuck in the same mode or something . It's really frustrating when it's been that way for such a long time now!
Hello @gypsyladee55 If you are worried of losing your progress if you log out then please save your progress. This is easy to do. Go into Settings, which is the small pink cogwheel at the top of the map screen. Then click on "my account" and follow the instruction there to create an account. I would recommend a King email account as there are some problems with Facebook, but either way will save your game at King's server. I am not sure how playing via GooglePlay works, but surely it must be possible to create a King account. If you do have a King email account then whenever you log into the game anywhere you will retrieve your account and gold balance, though not the boosters which are linked to the device you were playing on.
Yes , I did that and they replied back with different suggestions to try and I did all of them. I sent them a screenshot , same as the one above. I guess you could say that it's stuck in the same mode or something . It's really frustrating when it's been that way for such a long time now!